Published Date
Nov 19, 2023
Shadow Wood Country Club has earned the prestigious Distinguished Club award with a special “Elite designation”!
The Distinguished Club award is the only merit-based award program in the private club industry, and the only one that recognizes the club, its management and its staff for outstanding delivery of exceptional member experience. This is the most prestigious and respected designation a club can achieve. This award program is conducted by BoardRoom magazine, the official publication of the Association of Private Club Directors, and the most respected and influential magazine in the private club industry.
The Distinguished Clubs award program uses a club-specific rating system that recognizes the club, its management, and its staff based on a proprietary criteria and evaluation process that distills and measures a club's Member Experience. As defined by Distinguished Clubs, "Member Experience" is that special combination of "Qualities" that a private club provides its members. It is not just the quality of service, or of the facilities, or of the product provided, it is also the quality of the staff and of the management, as well as the overall club governance they deliver. This aspect was measured based on member feedback on an independent survey.
The full methodology included a committee nomination; a site visit with the General Manager, as well as other department heads; a formulaic audit based on compiled site-visit data; a confidential evaluation report; awards and recognition; and will require yearly verification.
In addition to achieving the Designated Club recognition, Shadow Wood was also awarded Elite Status. This prestigious designation is awarded to clubs that successfully provide a “world-class member experience”, measured by an extensive evaluation process, including: a superiorly trained staff, refined facilities, and is recognized in the top echelon of local and regional reputation. Most importantly, the award is presented to clubs that go above and beyond, creating lasting memories that make every experience exceptional. The Elite Designation is achieved by only 5% of the finest private clubs in the world.
